As an AI-powered virtual assistant, I do not directly accept payments. However, my parent company, The Tchoum Technologies, may have different payment options available for their clients who use Monika's services. You may want to visit their website at https://www.thetchoumtechnologies.com/ or contact them directly for more information on their payment methods.

Monika can communicate in multiple languages depending on your needs. Our assistants are fluent in English and French, and we can also accommodate requests in other languages.

If you have specific language requirements, please let us know, and we'll do our best to match you with an assistant who can meet those requirements. We have a diverse team of assistants from different backgrounds and cultures, and we strive to be as accommodating as possible to our clients' needs.

In summary, Monika can communicate in multiple languages depending on your needs, and we'll do our best to match you with an assistant who can meet your specific language requirements.

Monika is a virtual assistant that combines the benefits of AI-driven automation and a human touch to increase sales and productivity for businesses. Our approach allows professionals to delegate and automate their most time-consuming tasks so that they can focus on their priorities.

To get started with Monika, we'll work with you to identify the tasks that we can tackle to provide the biggest productivity boost. After the discovery process, we'll create a shared expectation of how we'll support you during your pilot phase. You'll meet your virtual assistant and support team, and we'll get everyone set up in your systems.

As you start to offload key tasks to your new assistant, they'll get to know you and your preferences. Your Engagement Manager will work with you to improve efficiencies and identify new ways we can support you. And with Monika taking care of tasks and proactively looking for ways to make your life easier, you can focus on your priorities and amplify your productivity.

Yes, you can give Monika deadlines for tasks when you submit your request. We understand that deadlines are essential in business, and we prioritise our workload based on the deadline you provide.

When you submit a task, let us know when you need it to be completed. Your dedicated assistant will confirm the deadline with you and manage their workload accordingly to ensure that they complete the task within the agreed-upon timeframe.

We also recognize that priorities can change, and unexpected issues may arise. If you need to adjust a deadline, please let us know as soon as possible so we can adjust our plans accordingly and fulfil your request within the new deadline.

In summary, Monika prioritises your tasks based on the deadline you provide and manages our workload accordingly. We're committed to meeting your deadlines and delivering high-quality work on time.

Your feedback is important to me, and I'm always looking for ways to improve. You can provide your feedback by sending an email to [email protected]. Alternatively, you can visit our website at https://www.tchoum.ai/ and fill out the contact form. Thank you for taking the time to help me improve!

Yes, you can give Monika access to your personal and professional accounts if you wish, but only with your consent. We understand that such access requires a high level of trust and we respect your privacy.

If you do decide to give Monika access to your accounts, we have strict policies and procedures in place to ensure the security of your data. We use specific tools and protocols that comply with the highest security and encryption standards to make sure that the communication between Monika and your systems is secure and reliable.

We'll also sign a Non-Disclosure Agreement (NDA) with you to protect the confidentiality of your information, and you can revoke access at any time if you feel uncomfortable or want to terminate our services.

In summary, we respect your privacy and understand the importance of maintaining the confidentiality and security of your information. If you choose to give Monika access to your accounts, we'll take all necessary measures to ensure the security and privacy of your data.

Monika is a virtual assistant designed to help users perform tasks or answer questions through natural language interactions. Monika can be accessed through a chatbot or voice assistant interface, depending on the platform or device.

Yes, Monika can handle multiple tasks at once. Our assistants are trained to be highly organised and efficient, and we use various tools and technologies to help us manage our workload and prioritise your requests.

When you submit a task to Monika, your dedicated assistant will review it and determine the appropriate priority level based on its urgency and complexity. If we're working on multiple tasks for you, we'll ensure that we're making progress on each one while still meeting your deadlines and quality standards.

We also allocate and plan our time carefully, so we can fulfil our commitments to you and other clients without overloading ourselves or sacrificing the quality of our work.

In summary, Monika can handle multiple tasks at once and will ensure that we're delivering high-quality work on time and with minimal disruption.

Yes, you can hire Monika for short-term projects or tasks. We offer flexible subscription plans that fit any budget and duration, whether it's a one-time task or an ongoing project.

Our Starter plan is designed to give you the flexibility and scalability you need to delegate your most time-consuming tasks, with a minimum commitment of one month. You can upgrade, downgrade or cancel your plan at any time based on your evolving needs.

Even if it's a one-time task, such as booking a flight or conducting research, we're happy to help. Our aim is to make your life easier and more productive by taking care of the tasks that are not essential to your core business or priorities.

In summary, Monika offers flexible subscription plans and can be hired for short-term projects or one-off tasks. We're here to help you save time and increase productivity, no matter how big or small the task may be.

Monika uses natural language processing (NLP) algorithms to understand and respond to users. When a user inputs a request, monika analyses the words and phrases they use to determine their intent and extract relevant information from the request.

To generate an appropriate response, monika relies on a pre-built library of responses to frequently asked questions or requests. If I can't find an answer in my library, I will escalate the request to a human assistant who will take care of it.

Overall, the goal is to provide quick and accurate responses to users while reducing the workload for human assistants.

You can communicate with Monika directly through your preferred communication channels, such as email, messaging apps, or phone calls. Our assistants are adept at working through various channels and can adapt to any existing systems or tools you are already using.

Once you engage with Monika, you will be assigned a dedicated assistant who will be your main point of contact. You can communicate with your assistant directly via email, messaging apps, or phone calls, and they will promptly respond to your requests and inquiries.

We also provide a secure client portal that you can use to submit your requests, track progress, and communicate with your assistant on an ongoing basis.

In summary, we'll work with you to determine the best communication channels for your specific needs, and you'll have a dedicated assistant ready to assist you every step of the way.

To use Monika, you don't need any specific software or hardware. Our assistants can work with you directly through your preferred communication channels, such as email, messaging apps, or phone calls. We can also adapt to any existing systems or tools you are already using.

We can set up access to your relevant tools, password managers, or other systems as needed, with your authorization of course.

In summary, Monika is highly adaptable and can work with you using the tools and solutions that are most convenient for you.

As a virtual assistant for businesses and organizations, monika can help automate processes and take care of all sorts of tasks. To give you an idea, here are some of the things that Monika can do:

•Manage emails and calendars

•Schedule appointments and meetings

•Conduct online research

•Manage social media accounts

•Answer customer inquiries

•Data entry and organization

•Administrative tasks

Integrating Monika into your website is relatively straightforward. There are a few steps to follow:

➊ Sign up for our virtual assistant services and obtain an API key.

➋ Use the API key to configure Monika in your website's backend. If you have a web developer, they should be able to handle this step for you.

➌ Determine where you want Monika to appear on your website, such as a chat widget or pop-up message. Depending on your needs, you may need to customize the appearance of Monika to match your website's branding.

➍Test Monika on your website to ensure that she is functioning correctly and responding to users' requests in the appropriate manner.

If you have any questions or need further assistance with integrating Monika into your website, please don't hesitate to contact us.

We offer flexible pricing plans to suit different business needs:

Starter plan: $500 per month, 4 hours per day, Monday through Friday, dedicated assistant, unlimited work, entirely managed, and automation.

Premium plan: $1000 per month, 8 hours per day, Monday through Friday, dedicated assistant, unlimited work, entirely managed, and automation.

These plans are customizable according to your specific requirements. Please note that if your business has more complex or specialized needs, additional charges may apply.

If you're interested in using our Monika virtual assistant services, please don't hesitate to contact us for further information on how we can assist you with your business tasks.

Monika can assist you with a wide range of tasks related to business and productivity. Here are some examples:

•Scheduling and time management: Monika can help you manage your calendar, set reminders, schedule appointments, and more.

•Email management: Monika can sort and organise your emails, prioritize urgent messages, respond to routine requests, and help you stay on top of your inbox.

•Research and information gathering: Monika can help you find and compile information on various topics, including market research, industry news, and more.

•Data entry and management: Monika can perform basic data entry tasks, such as updating spreadsheets or databases, and help you manage your data in a more efficient manner.

•Social media management: Monika can help you manage your social media accounts, including posting content, responding to messages, and tracking analytics.

•Travel planning: Monika can help you plan and book travel arrangements, including flights, hotels, and transportation.

And these are just a few examples. The best way to determine if Monika can help you with a specific task is to reach out and ask.

We take great care to ensure that Monika is available and reachable at all times, but there may be occasional disruptions due to unforeseen circumstances, such as technical issues or natural disasters. In such cases, we have backup systems and procedures in place to ensure continuity of service and minimise any disruption to your work.

If Monika is unavailable or unreachable for any reason, your dedicated assistant will notify you as soon as possible and provide regular updates until the issue is resolved. Depending on the nature of the problem, we may be able to leverage our network of other assistants to ensure continuity of service.

In the unlikely event that Monika experiences a prolonged outage or cannot fulfil your requests for an extended period, we will refund any unused portion of your subscription fees for the affected period. Our aim is to provide you with the best possible support and minimise any potential impact on your business.

In summary, we have backup systems and procedures in place to ensure continuity of service, and we'll keep you informed in case of any disruptions.

Building a good working relationship with Monika is important for maximizing the benefits of our service.

At Monika, we take data security and privacy very seriously. We have implemented various measures to ensure the confidentiality, integrity, and availability of your information. Here are a few examples:

•Secure communication: All communication with Monika is done via encrypted channels to prevent eavesdropping or tampering.

•Access control: Access to your systems, accounts, and data is strictly controlled and monitored. We follow strict access control policies and procedures, including the use of two-factor authentication wherever possible.

•Data protection: We use industry-standard measures to protect your data from unauthorized access, disclosure, or modification. This includes data encryption, secure data transfer, and regular backups.

•Employee training: Our assistants are trained and regularly reminded on the importance of data security and privacy. We also require all our employees to pass background checks before joining us.

We also sign Non-disclosure Agreements (NDA) with all our clients at the start of every engagement, which helps to further ensure the confidentiality of your sensitive information.

In summary, you can trust that your data is in safe hands when working with Monika, and we will take all necessary measures to ensure its confidentiality, integrity, and availability.

The time it takes Monika to complete a task depends on the complexity and nature of the task itself. That being said, our aim is to provide quick and efficient service that meets your expectations and timelines.

When you submit a task to Monika, your dedicated assistant will typically respond within 24 hours or sooner, confirming receipt of your request, clarifying any questions, and providing an estimated timeline for completion.

For routine tasks such as scheduling or data entry, we aim to complete them within the same day, sometimes within just a few hours or less. For more complex tasks that require research or analysis, the timeline may vary depending on the complexity and scope of the project, but we'll keep you informed every step of the way.

In general, our assistants are available 24/7 to handle your requests, although actual response times may vary depending on the time of day and workload.

In summary, Monika aims to provide quick and efficient service that meets your expectations and timelines. Your dedicated assistant will keep you informed of the progress and estimated completion time for every task.

The security of Monika is of utmost importance. Monika uses industry-standard encryption and security protocols to ensure that all user data is protected. Monika also employs strict access controls and regularly monitors our systems for any potential vulnerabilities or threats. We take measures to comply with applicable privacy laws and regulations, and our team is committed to maintaining the highest levels of confidentiality and privacy.

That being said, it's important to note that no system is entirely foolproof. If you have any concerns about the security of using Monika or sharing sensitive information, please let us know and we can work together to address those concerns.

1. Introduction

Freedom Mobile is a major Canadian mobile provider operating primarily in urban areas. Call forwarding is an essential feature for users who want to ensure that important calls are never missed, whether they’re busy, traveling, or temporarily unavailable.

This guide covers all types of call forwarding on Freedom Mobile, including activation, deactivation, ring counts, billing considerations, and troubleshooting.

2. What Is Call Forwarding on Freedom Mobile?

Call forwarding allows you to automatically redirect incoming calls to another number. Freedom Mobile supports four main types of forwarding:

Unconditional Forwarding (All Calls) – All incoming calls are redirected immediately.

No-Answer Forwarding – Calls are forwarded if you don’t answer after a preset number of rings.

Busy Forwarding – Calls are forwarded when your line is busy.

Unreachable Forwarding – Calls are forwarded if your phone is off or out of coverage.

Freedom Mobile uses standard GSM codes, making them compatible with both iPhone and Android devices.

3. Freedom Mobile – Call Forwarding Codes

Forward All Calls (Unconditional)

Dial:

21PHONE NUMBER#

Example: **214161234567#

Press Call.

Forward When No Answer

Dial:

61PHONE NUMBER#

Default ring delay: 20 seconds (~4 rings)

Forward When Busy

Dial:

67PHONE NUMBER#

Forward When Unreachable

Dial:

62PHONE NUMBER#

4. How to Cancel Freedom Mobile Call Forwarding

Cancel All Forwarding

Dial:

##21#

Cancel Specific Forwarding Types

No-answer: ##61#

Busy: ##67#

Unreachable: ##62#

Alternatively, forwarding can be managed via:

iPhone: Settings → Phone → Call Forwarding

Android: Phone app → Settings → Calling → Call Forwarding

5. Ring Count Settings

Default for no-answer forwarding: 20 seconds (~4 rings)

Ring count cannot be adjusted manually

For customization, contact Freedom Mobile support

6. Freedom Mobile Call Forwarding Charges

Forwarding to Canadian mobile numbers is generally included

Forwarding to U.S. or international numbers may incur extra fees

Forwarding long-distance within Canada may be billed depending on your plan

7. Troubleshooting Freedom Mobile Call Forwarding

Problem: Forwarding does not work

✔ Ensure call forwarding is included in your plan

✔ Enter the full 10-digit number without spaces or symbols

✔ Restart your phone after entering the code

Problem: Phone still rings despite forwarding

✔ You may have set conditional forwarding instead of unconditional

✔ Use **21*NUMBER# for all calls

Problem: Calls go to voicemail instead of forwarded number

✔ Disable voicemail temporarily or check settings

✔ Re-enter forwarding codes to ensure activation

Problem: Forwarding stops unexpectedly

✔ Can happen due to SIM swaps or phone updates

✔ Reactivate forwarding using the codes

8. Best Practices for Freedom Mobile Users

Test forwarding immediately with another phone

Use unconditional forwarding for important calls to avoid missed calls

Avoid forwarding to international numbers unless necessary

Keep voicemail aligned with your forwarding settings

1. Introduction

Call forwarding is one of the most useful phone features for professionals, business owners, remote workers, and anyone who wants to make sure they never miss an important call. Bell, one of Canada’s largest telecom providers, offers several forwarding options for both Bell Mobility and Bell Home Phone users. Whether you’re travelling, in a meeting, unavailable, or simply want to route your calls to another device, Bell gives you multiple ways to redirect calls based on conditions like no answer, busy line, or phone unreachable.

This guide provides a step-by-step explanation, including the exact codes to dial, how to cancel forwarding, troubleshooting tips, and what limitations to expect.

2. What Is Call Forwarding on Bell?

Call forwarding allows Bell users to automatically redirect incoming calls to another number—such as:

•A second mobile phone

•A work phone or office line

•A landline

•A VoIP number

•A partner or assistant

•Voicemail

Bell supports four types of call forwarding:

1. Unconditional Forwarding (All Calls): Every incoming call is immediately forwarded to another number. Your phone will not ring.

2. Call Forwarding When No Answer: Your phone rings first. If you don’t pick up after a set number of rings, the call is forwarded.

3. Call Forwarding When Busy: If you are on the phone, incoming calls are redirected.

4. Call Forwarding When Unreachable: Calls are forwarded if your phone is off, out of coverage, or in airplane mode.

3. Bell Mobility – Call Forwarding Codes

Bell uses standard GSM forwarding codes. These work on iPhone, Android, and older devices.

Forward ALL Calls (Unconditional Forwarding)

Dial:

21PHONE NUMBER#

Press Call.

Example:

**215141234567#

Forward When No Answer

Dial:

61PHONE NUMBER#

This forwards calls after the default delay of 20 seconds (approx. 4 rings).

Forward When Busy

Dial:

67PHONE NUMBER#

Useful when you receive many calls.

Forward When Unreachable

Dial:

62PHONE NUMBER#

Perfect when you travel or have poor coverage.

4. How to Cancel Call Forwarding on Bell Mobility

To disable all forwarding on mobile:

Cancel All Forwarding

Dial:

##21#

Cancel Individual Forwarding Types

•Cancel no-answer forwarding: ##61#

•Cancel busy forwarding: ##67#

•Cancel unreachable forwarding: ##62#

Alternatively, forwarding can be managed via:

Settings → Phone → Call Forwarding (iPhone) [or]

Phone App → Settings → Calling → Call Forwarding (Android)

5. Bell Home Phone – Call Forwarding (Landline)

Bell’s landline call forwarding is easy and does not require special equipment.

Activate Call Forwarding (Unconditional)

•Pick up the handset.

•Dial: *72

•Enter the number where calls should be forwarded.

•Wait for confirmation tone.

The phone will now forward all incoming calls immediately.

Deactivate Call Forwarding on Home Phone

Dial:

*73

You will hear a confirmation tone.

No-Answer Forwarding (Selective Forwarding)

For landlines, Bell usually sets the ring count to 4 rings by default.

Bell Home Phone does not allow customers to manually choose the number of rings; changing it requires contacting Bell support.

6. How Many Rings Before Bell Forwards the Call?

Bell Mobility (mobile):

•Default: 20 seconds / ~4 rings

•Can be customized by Bell support to 5, 10, 15, or 30 seconds

•Cannot be changed by dialing a code

Bell Home Phone:

•Fixed at approx. 4 rings

•Cannot be user-adjusted

7. Call Forwarding Billing for Bell

Bell may charge for:

•Each minute forwarded to a long-distance number

•Forwarding to U.S. or international numbers

•Forwarding across provinces in certain plans

•Forwarding to Canadian mobile numbers is usually included.

8. Troubleshooting Bell Call Forwarding

Call forwarding does not work

✔ Make sure you entered the full 10-digit number

✔ Remove spaces or symbols

✔ Ensure your plan allows forwarding

✔ Call forwarding cannot be set to the same number as the incoming call

Phone still rings even after forwarding activation

Forwarding may not have applied if:

•You have Wi-Fi calling with fallback settings

•Device settings override network settings

•You activated conditional instead of unconditional forwarding

Call goes to voicemail instead of forwarded number

Turn off voicemail temporarily, or ask Bell to disable conditional forwarding.

1. Introduction

Eastlink is a key telecom provider in Atlantic Canada, offering both mobile and home phone services. Call forwarding is an essential feature for users who want to stay reachable when they are busy, traveling, or unavailable.

This guide covers all types of Eastlink call forwarding, including activation, cancellation, ring settings, billing, and troubleshooting, for both Eastlink mobile and home phone customers.

2. What Is Call Forwarding on Eastlink?

Call forwarding allows incoming calls to be redirected automatically to another number. Eastlink supports four main types of forwarding:

Unconditional Forwarding (All Calls) – All incoming calls are immediately redirected.

No-Answer Forwarding – Calls are forwarded if you don’t answer after a certain number of rings.

Busy Forwarding – Calls are forwarded if your line is busy.

Unreachable Forwarding – Calls are forwarded if your phone is off or out of network coverage.

3. Eastlink Mobile – Call Forwarding Codes

Eastlink mobile phones use standard GSM codes compatible with iPhone and Android.

Forward All Calls (Unconditional)

Dial:

**21PHONE NUMBER#

Example: **219021234567#

Press Call.

Forward When No Answer

Dial:

61PHONE NUMBER#

Default ring delay: 20 seconds (~4 rings)

Forward When Busy

Dial:

67PHONE NUMBER#

Forward When Unreachable

Dial:

62PHONE NUMBER#

4. How to Cancel Eastlink Mobile Call Forwarding

Cancel All Forwarding

Dial:

##21#

Cancel Specific Forwarding Types

No-answer: ##61#

Busy: ##67#

Unreachable: ##62#

Alternatively, forwarding can be managed via:

iPhone: Settings → Phone → Call Forwarding

Android: Phone App → Settings → Calling → Call Forwarding

5. Eastlink Home Phone – Call Forwarding

Activate Forwarding

➊ Pick up the handset.

➋ Dial *72

➌ Enter the 10-digit number to forward calls to.

➍ Wait for confirmation tone.

Forward on No Answer

Dial: *92

•Calls forward after ~4 rings (default)

•Ring count cannot be adjusted by the user

Deactivate Forwarding

Dial: *73

Test with a second phone to ensure calls are no longer forwarded.

6. Number of Rings Before Forwarding

•Mobile: ~4 rings (20 seconds)

•Home Phone: 4 rings, not user-adjustable

•Customization requires Eastlink support

7. Eastlink Call Forwarding Charges

•Forwarding to Canadian numbers is typically included

•Forwarding to U.S. or international numbers may incur additional charges

•Long-distance fees may apply depending on your plan

8. Troubleshooting Eastlink Call Forwarding

Problem: Forwarding does not activate

✔ Confirm your plan includes call forwarding

✔ Enter full 10-digit number without spaces or symbols

✔ Restart phone after entering codes

Problem: Phone still rings despite forwarding

✔ You may have conditional forwarding activated instead of unconditional

✔ Use **21*NUMBER# for all calls

Problem: Calls go to voicemail instead of forwarded number

✔ Check voicemail settings

✔ Conditional forwarding may override unconditional forwarding

Problem: Forwarding stops unexpectedly

✔ Can occur due to SIM swaps, network updates, or phone resets

✔ Reactivate using the codes

9. Best Practices for Eastlink Users

•Test call forwarding with another phone after setup

•Use unconditional forwarding for important calls

•Align voicemail and forwarding settings

•Contact Eastlink support for advanced settings or adjustments

1. Introduction

TELUS is one of Canada’s largest telecom providers, offering mobile and home phone services nationwide. Call forwarding is a key feature for staying reachable when you are busy, traveling, or simply prefer to have calls redirected to another number.

This guide covers all types of TELUS call forwarding, including activation, cancellation, number-of-rings settings, billing, and troubleshooting for both mobile and home phones.

2. What Is Call Forwarding on TELUS?

Call forwarding allows TELUS users to automatically redirect incoming calls to another number. This can be a second mobile, a landline, an office number, or voicemail. TELUS supports four main types of forwarding:

1. Unconditional Forwarding (All Calls)

Every incoming call is redirected automatically. The phone does not ring.

2. Forwarding When No Answer

If you don’t pick up after a set number of rings, the call forwards to the chosen number.

3. Forwarding When Busy

If your line is in use, incoming calls are redirected.

4. Forwarding When Unreachable

Calls are forwarded if your phone is off, out of coverage, or in airplane mode.

3. TELUS Mobile – Call Forwarding Codes

TELUS mobile phones use standard GSM codes compatible with iPhone and Android devices.

Forward All Calls (Unconditional)

Dial:

**21PHONE NUMBER#

Press Call.

Example: **216041234567#

Forward When No Answer

Dial:

61PHONE NUMBER#

The default delay is 20 seconds (~4 rings) before the call forwards.

Forward When Busy

Dial:

67PHONE NUMBER#

Forward When Unreachable

Dial:

62PHONE NUMBER#

4. How to Cancel TELUS Mobile Forwarding

Cancel All Forwarding

Dial:

##21#

Cancel Specific Forwarding Types

No-answer: ##61#

Busy: ##67#

Unreachable: ##62#

Alternatively, use your phone’s settings:

iPhone: Settings → Phone → Call Forwarding

Android: Phone app → Settings → Calling → Call Forwarding

5. TELUS Home Phone – Call Forwarding (Landline)

Activate Forwarding

Lift the handset.

Dial *72

Enter the number where you want calls forwarded.

Wait for the confirmation tone.

Deactivate Forwarding

Dial *73 and wait for the confirmation tone.

Forward on No Answer

TELUS landline forwards calls after the default 4–6 rings.

This is not user-adjustable; contact TELUS support for changes.

6. Number of Rings Before Forwarding

Mobile (iPhone & Android)

Default: 20 seconds (~4 rings)

Can sometimes be adjusted by TELUS support

Home Phone

Default: 4–6 rings

No manual adjustment without contacting TELUS

7. TELUS Call Forwarding Charges

Forwarding calls may incur charges depending on your plan:

•Canadian mobile numbers usually included

•Long-distance forwarding may be billed

•U.S. and international forwarding may incur additional fees

Check your TELUS plan for details.

8. Troubleshooting TELUS Call Forwarding

Problem: Forwarding does not activate

✔ Confirm your plan includes call forwarding

✔ Enter the full 10-digit number correctly

✔ Restart the phone after entering the code

Problem: Phone still rings even after forwarding

✔ You may have activated conditional instead of unconditional forwarding

✔ Use **21*NUMBER# for unconditional forwarding

Problem: Calls go to voicemail instead of forwarded number

✔ Check your voicemail settings

✔ Disable conditional forwarding if necessary

Problem: Forwarding stops after a while

✔ Can occur due to SIM swaps or network updates

✔ Simply reactivate the codes

9. Best Practices for TELUS Users

•Test forwarding by calling your own number from another line

•Prefer unconditional forwarding for important business calls

•Avoid forwarding to international numbers unless necessary

•Align voicemail settings with your forwarding rules

1. Introduction

Rogers is one of Canada’s largest telecom providers, offering a wide range of call forwarding options for both Rogers Wireless (mobile) and Rogers Home Phone customers. Whether you're expecting an important call, travelling, in a meeting, or simply want to redirect calls to another device, call forwarding ensures you stay reachable at all times.

In this article, you’ll learn exactly how to activate, customize, and cancel call forwarding on Rogers devices. You’ll also discover which types of forwarding are available, what the ring limits are, and how to troubleshoot issues.

2. What Is Call Forwarding on Rogers?

Call forwarding lets Rogers automatically redirect your incoming calls to another number—your second phone, your office line, a colleague, or even voicemail.

Rogers supports the following types of call forwarding:

1. Unconditional Call Forwarding (Forward All Calls)

All incoming calls go directly to the number you choose. Your phone will not ring.

2. No-Answer Call Forwarding

Your phone rings first. If you don't answer after a certain number of rings, the call gets forwarded.

3. Busy Call Forwarding

If your line is busy, calls are redirected automatically.

4. Unreachable Call Forwarding

Calls are forwarded when your phone is:

- turned off

- out of coverage

- without signal

These features apply to both mobile and home phone services depending on your plan.

3. Rogers Mobile – Call Forwarding Codes (Wireless)

Rogers uses universal GSM codes that work on iPhone and Android.

Forward ALL Calls (Unconditional Forwarding)

Dial:

21PHONE NUMBER#

Press Call.

Example:

**216471234567#

Forward When No Answer (Conditional)

Dial:

61PHONE NUMBER#

Forward When Busy

Dial:

67PHONE NUMBER#

Forward When Unreachable

Dial:

62PHONE NUMBER#

4. How to Cancel Call Forwarding on Rogers Mobile

Cancel ALL Call Forwarding

Dial:

##21#

Cancel Specific Forwarding Types

Cancel no-answer: ##61#

Cancel busy: ##67#

Cancel unreachable: ##62#

You can also disable forwarding through:

iPhone: Settings → Phone → Call Forwarding

Android: Phone App → Settings → Supplementary Services → Call Forwarding

5. Rogers Home Phone – Call Forwarding (Landline)

Rogers Home Phone provides very simple forwarding controls using star codes.

Activate Call Forwarding

•Lift the handset.

•Dial *72.

•Enter the number where calls should be forwarded.

•Wait for confirmation tone.

Your calls will now go directly to that number.

Activate No-Answer Forwarding

Dial: *92

Enter the phone number.

This forwards calls after 4 rings by default.

Deactivate Call Forwarding on Home Phone

To cancel all forwarding:

Dial *73 and wait for confirmation tone.

6. How Many Rings Before Rogers Forwards the Call?

On Rogers Mobile:

•Default: 20 seconds (~4 rings)

•Cannot be changed manually

•Can sometimes be adjusted by contacting support

On Rogers Home Phone:

•No-answer forwarding is fixed at 4 rings

•Not user-adjustable

7. Billing Notes for Rogers Call Forwarding

Rogers may charge:

✔ Airtime for forwarded calls

✔ Long-distance charges if forwarding to a non-local number

✔ U.S. or international forwarding fees

Forwarding to Canadian mobile numbers is usually included in unlimited plans.

8. Call Forwarding Issues & Troubleshooting

Problem: Forwarding doesn’t activate

✔ Make sure call forwarding is included in your plan

✔ Confirm that you entered a full 10-digit number

✔ Turn off Wi-Fi Calling temporarily

✔ Restart the phone after enabling

Problem: Calls still ring on your handset

You may have activated conditional instead of unconditional forwarding.

Use **21*NUMBER# to override.

Problem: Calls go to voicemail instead of forwarded number

You must disable voicemail or disable conditional forwarding codes (##61#, etc.)

Problem: Forwarding stops randomly

This can happen when:

•SIM cards are swapped

•Phone updates occur

•Network resets your settings

Simply reactivate using the codes.

9. Best Practices for Rogers Users

•Always test call forwarding by dialing your own number

•Use unconditional forwarding for business calls

•Avoid forwarding to international numbers unless necessary

•Keep your voicemail settings aligned with your forwarding rules

1. Introduction

SaskTel is the primary telecom provider in Saskatchewan, offering mobile and home phone services. Call forwarding is an essential feature for staying reachable when you’re busy, traveling, or away from your phone.

This guide explains all SaskTel call forwarding options, including activation, deactivation, number-of-rings settings, billing, and troubleshooting for both mobile and home phones.

2. What Is Call Forwarding on SaskTel?

Call forwarding lets you automatically redirect incoming calls to another number. SaskTel offers four main types of forwarding:

Unconditional Forwarding (All Calls) – Every incoming call is redirected automatically.

No-Answer Forwarding – Calls are forwarded if you do not answer after a certain number of rings.

Busy Forwarding – Calls are redirected if your line is busy.

Unreachable Forwarding – Calls are redirected if your phone is off or out of coverage.

3. SaskTel Mobile – Call Forwarding Codes

SaskTel mobile devices use standard GSM codes compatible with iPhone and Android.

Forward All Calls (Unconditional)

Dial:

72PHONE NUMBER#

Press Call.

Example: 723061234567#

Forward When No Answer

Dial:

61PHONE NUMBER#

Default ring delay: ~4 rings (20 seconds)

Forward When Busy

Dial:

67PHONE NUMBER#

Forward When Unreachable

Dial:

62PHONE NUMBER#

4. How to Cancel SaskTel Mobile Forwarding

Cancel All Forwarding

Dial:

##21#

Cancel Specific Forwarding Types

No-answer: ##61#

Busy: ##67#

Unreachable: ##62#

You can also use your phone settings:

iPhone: Settings → Phone → Call Forwarding

Android: Phone App → Settings → Call Forwarding

5. SaskTel Home Phone – Call Forwarding (Landline)

Activate Forwarding

•Lift the handset.

•Dial *72

•Enter the 10-digit number to forward calls to.

•Listen for confirmation tone.

Forward on No Answer

Dial: *92

Forwarding occurs after ~4–6 rings

Ring count cannot be adjusted by the user; contact SaskTel support for changes

Deactivate Forwarding

Dial: *73

Test with a second phone to ensure forwarding is disabled.

6. Number of Rings Before Forwarding

•Mobile: 20 seconds (~4 rings), not adjustable by user

•Home Phone: 4–6 rings, change requires contacting SaskTel support

7. SaskTel Call Forwarding Charges

•Forwarding to Canadian numbers is generally included

•Forwarding to U.S. or international numbers may incur additional charges

•Long-distance fees may apply depending on your plan

8. Troubleshooting SaskTel Call Forwarding

Problem: Forwarding doesn’t activate

✔ Confirm your plan includes call forwarding

✔ Enter full 10-digit number without spaces

✔ Restart phone after entering codes

Problem: Calls still ring on original phone

✔ You may have conditional forwarding activated

✔ Use unconditional forwarding code (72NUMBER#)

Problem: Calls go to voicemail instead of forwarded number

✔ Check voicemail settings

✔ Conditional forwarding may override unconditional forwarding

Problem: Forwarding stops randomly

✔ Can happen due to SIM swaps, network resets, or device updates

✔ Reactivate using the codes

9. Best Practices for SaskTel Users

•Test forwarding with a second phone after setup

•Use unconditional forwarding for important calls

•Align voicemail and call forwarding settings

1. Introduction

Shaw is a major telecom provider in Western Canada. While Shaw’s mobile services have mostly transitioned to Freedom Mobile, Shaw home phone customers still use traditional landline services. Call forwarding is a convenient feature for Shaw Home Phone users who want to ensure calls are always answered, even if they’re busy or away from the phone.

This guide explains how to set up, customize, and cancel call forwarding on Shaw Home Phone, including ring count control, troubleshooting, and best practices.

2. What Is Call Forwarding on Shaw?

Call forwarding allows you to redirect incoming calls to another phone number. Shaw supports three main types of call forwarding for landlines:

Unconditional Forwarding (All Calls) – All incoming calls are forwarded to another number immediately.

No-Answer Forwarding – Calls are forwarded if the phone is not answered after a preset number of rings.

Busy Forwarding – Calls are forwarded if the line is in use.

3. Shaw Home Phone – Call Forwarding Activation

Forward All Calls (Unconditional)

•Pick up the handset.

•Dial: *72

•Enter the 10-digit number to forward calls to.

•Listen for the confirmation tone.

Your calls will now be redirected to the chosen number.

Forward Calls When No Answer

•Pick up the handset.

•Dial: *92

•Enter the forwarding number.

•Wait for confirmation tone.

Default number of rings before forwarding: 4 rings

Ring count is not adjustable by customers; changes require Shaw support.

Forward Calls When Busy

•Pick up the handset.

•Dial: *90 (varies depending on region)

•Enter the forwarding number and wait for confirmation tone.

4. Deactivating Shaw Call Forwarding

Cancel All Forwarding

•Dial: *73 and wait for the confirmation tone.

Cancel Specific Forwarding Types

•No-answer: #92

•Busy: #90

Confirm with a test call to ensure forwarding is disabled.

5. Ring Count Settings

•Unconditional forwarding: happens immediately (0 rings)

•No-answer forwarding: fixed at 4 rings

•Shaw does not allow manual ring count adjustment for home phones

6. Shaw Call Forwarding Charges

•Forwarding to local numbers is generally included

•Long-distance or toll-free numbers may incur charges

•Check your Shaw plan for specific call-forwarding billing rules

7. Troubleshooting Shaw Call Forwarding

Problem: Forwarding does not activate

✔ Ensure your phone line supports call forwarding

✔ Dial the correct code and enter a full 10-digit number

✔ Lift the receiver before dialing

Problem: Calls still ring on the original phone

✔ Unconditional forwarding may not have been activated

✔ Conditional forwarding might be set instead

Problem: Calls go to voicemail instead of the forwarded number

✔ Disable voicemail temporarily to test forwarding

✔ Re-enter activation codes if necessary

8. Best Practices for Shaw Home Phone Users

•Test call forwarding after setup with a second phone

•Use unconditional forwarding for important calls to avoid missed calls

•Avoid forwarding to international numbers unless necessary

•Contact Shaw support to adjust ring count or advanced forwarding settings

1. Introduction

Videotron is a major telecom provider in Québec, offering mobile and home phone services. Call forwarding is a powerful feature that ensures you never miss important calls, whether you are busy, traveling, or temporarily unavailable.

Videotron allows you to redirect incoming calls to another phone number with flexible options, including unconditional forwarding, forwarding when busy, or when you do not answer. For landlines, Videotron also allows you to set the number of rings before forwarding.

This detailed guide covers activation, cancellation, customization, billing, and troubleshooting for both mobile and home phone services.

2. What Is Call Forwarding on Videotron?

Call forwarding lets you redirect incoming calls automatically. Types of forwarding include:

Unconditional Forwarding (Forward All Calls) – All calls go directly to the chosen number.

No-Answer Forwarding – Calls are redirected if you don’t answer after a set number of rings.

Busy Forwarding – Calls are redirected when your line is in use.

Unreachable Forwarding – Calls are redirected if your phone is off or out of network coverage.

3. Videotron Mobile – Call Forwarding Codes

Videotron mobile users use standard GSM codes compatible with iPhone and Android phones.

Forward All Calls (Unconditional)

Dial:

21PHONE NUMBER#

Example: **215141234567#

Press Call.

Forward When No Answer

Dial:

61PHONE NUMBER#

Default ring delay: 20 seconds (~4 rings)

Forward When Busy

Dial:

67PHONE NUMBER#

Forward When Unreachable

Dial:

62PHONE NUMBER#

4. How to Cancel Mobile Forwarding

Cancel All Forwarding

Dial:

##21#

Cancel Specific Types

No-answer: ##61#

Busy: ##67#

Unreachable: ##62#

You can also manage call forwarding via:

Videotron app (iOS & Android)

Phone settings → Call Forwarding

5. Videotron Home Phone – Call Forwarding

Activate Forwarding

① Pick up the handset.

② Dial *94 + the number to forward calls to.

③ Press a digit 0–9 to set the number of rings before forwarding.

• 0 = go directly to voicemail

• 1–9 = number of rings before call is forwarded

Deactivate Forwarding

Dial: 92 or 94, depending on your configuration.

Ring Settings

Videotron allows precise control of how many rings pass before forwarding. This is a unique advantage compared to other carriers.

6. How Many Rings Before Forwarding

Mobile: ~4 rings (20 seconds), fixed unless requested via support

Home Phone: 0–9 rings (set by user during activation)

7. Videotron Call Forwarding Charges

•Forwarding to Canadian numbers is usually included

•Forwarding to U.S. or international numbers may incur additional charges

•Long-distance charges may apply depending on your plan

8. Troubleshooting Videotron Call Forwarding

Problem: Forwarding doesn’t work

✔ Verify full 10-digit number

✔ Confirm your plan includes call forwarding

✔ Restart phone after activation

Problem: Calls go to voicemail instead of forwarded number

✔ Make sure ring settings for home phone are not set to 0

✔ Mobile forwarding may conflict with voicemail settings

Problem: Forwarding stops after a while

✔ Network reset may have removed codes

✔ Re-enter activation codes to restore

Problem: Phone still rings

✔ Check that unconditional forwarding (**21*NUMBER#) was activated

✔ Conditional forwarding may be active instead

9. Best Practices for Videotron Users

Always test forwarding with a second phone

Use home phone ring settings to control call timing

Align voicemail and forwarding settings to avoid missed calls

Mobile users can manage forwarding via the Videotron app for easier control