What happens if Monika is unavailable or unreachable?
We take great care to ensure that Monika is available and reachable at all times, but there may be occasional disruptions due to unforeseen circumstances, such as technical issues or natural disasters. In such cases, we have backup systems and procedures in place to ensure continuity of service and minimise any disruption to your work.
If Monika is unavailable or unreachable for any reason, your dedicated assistant will notify you as soon as possible and provide regular updates until the issue is resolved. Depending on the nature of the problem, we may be able to leverage our network of other assistants to ensure continuity of service.
In the unlikely event that Monika experiences a prolonged outage or cannot fulfil your requests for an extended period, we will refund any unused portion of your subscription fees for the affected period. Our aim is to provide you with the best possible support and minimise any potential impact on your business.
In summary, we have backup systems and procedures in place to ensure continuity of service, and we'll keep you informed in case of any disruptions.
If Monika is unavailable or unreachable for any reason, your dedicated assistant will notify you as soon as possible and provide regular updates until the issue is resolved. Depending on the nature of the problem, we may be able to leverage our network of other assistants to ensure continuity of service.
In the unlikely event that Monika experiences a prolonged outage or cannot fulfil your requests for an extended period, we will refund any unused portion of your subscription fees for the affected period. Our aim is to provide you with the best possible support and minimise any potential impact on your business.
In summary, we have backup systems and procedures in place to ensure continuity of service, and we'll keep you informed in case of any disruptions.
Updated on: 20/04/2023
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