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Section 12 : Forms & Surveys

Tchoum Growth

Section 12 : Forms & Surveys

I.Creating custom forms

To create custom forms:

① From the left sidebar, go to:

Sites > Forms > Builder (sometimes labeled as Form Builder).

② Click on “+ Add Form”.

A blank form canvas will open with a drag-and-drop builder.

③ Drag and drop fields from the left panel into your form.

Common fields include:

•Full Name

•Email

•Phone

•Custom fields (if you've created any)

•Radio buttons, checkboxes, drop downs, etc.

④ Edit Form Settings

Click on the “Options” tab at the top to configure:

•Form Name

•Redirect on Submit (e.g., a thank-you page)

•Message on Submit

•Sticky Contact (auto-fill for returning users)

•Style settings (optional)

⑤ Save Your Form

•Click “Save” at the top-right.

•Your form is now ready to be embedded or used in workflows, funnels, or websites.

II. Embedding forms into your website or funnels

Embed on a website or external page

① Go to Form Builder > Integrate, then copy the embed code.

② Paste the code into your website or funnel page.

III. Using form submissions for lead capture

Embed on a website or external page

① Create a Lead Capture Form

Go to Sites > Forms > Builder.

Add fields like:

•Full Name

•Email

•Phone

•Any custom questions (budget, service interest, etc.)

Save and name the form clearly (e.g., “Lead Capture – Real Estate”).

② Add the Form to a Funnel, Website, or Landing Page

•Go to Sites > Funnels or Websites.

•Choose a step and drag in the Form element.

•Select your lead capture form.

•Publish the funnel/page.

③ Trigger a Workflow When Form Is Submitted

To automatically act on form submissions:

Set up a workflow:

① Go to Automation > Workflows.

② Click + Create Workflow > Start from Scratch.

③ Add a Trigger:

Choose: Form Submitted

Select the correct form (e.g., “Lead Capture – Real Estate”)

④ Track and Manage Leads

Go to Contacts to see leads with form data.

Use filters or tags to segment.

Leads are also visible in Opportunities if added to a pipeline.

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