Section 5: Calls and Communication

** I. Make Calls with Growth ** **

• Go to the **"Contacts" **section.
• Click on a contact.

• Press the "Phone" icon to initiate a call.

• Ensure your phone integration is properly set up in Settings > Phone System.

Second Option

• Click on the **« Contacts » **tab ****

* Then click on the «Call» button.
* Enter the phone number you wish to call. Click on the ** «Call»** button. The call will be connected, and you will be able to speak to the person on the other end.

II. Assign Conversations to Team Members

• In "Conversations," open a chat.
• Click on **"Internal Comment" **and select a team member from the list.

• You can also automate assignment using workflows.

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Updated on: 16/05/2025