Section 2 : Account Settings
I. Custom domains
To set up your custom domain:
Go to Settings Domains.
2. Click on "Add Domain".
3. Follow the instructions to verify and connect your domain.
II. Email/SMS configuration
To configure email andFew readersSection 7 : Calendars & Appointments
The Calendars feature in Growth enables efficient management of appointments and availability, providing a centralized interface to schedule and track client interactions.
I. Accessing Calendars
Log in to your Growth account : Log into your account on the Growth platform.
Navigating to Calendars : In the main menu, click on "Calendars" to access the overview of your calendars.
(https://storage.crisp.chat/users/helpdesk/website/-/f/2/4/f/f24f524e0b327000/screen-shot-2025-05-09-atFew readersSection 1 : Getting Started
I. Overview of The Tchoum Growth
The Tchoum Growth platform offers an all-in-one CRM solution designed to help businesses manage their customer relationships, automate workflows, track opportunities, and boost sales. The platform integrates with multiple channels like email, SMS, and social media (WhatsApp, Facebook, Instagram) for seamless communication with your clients.
II. Logging into your account
To log into your Tchoum Growth account:
Go to the login page: https://appFew readersSection 4: Conversations
I. Unified inbox (SMS, Email, FB, IG, WhatsApp)
Manage all conversations in one place:
Go to Conversations.
You'll see a unified inbox where you can respond to SMS, emails, and messages from Facebook, Instagram, and WhatsApp.
II. Two-way texting and automation
To send and automate text responses:
Click on a conversation.
Type your resFew readersSection 3 : CRM Management
I. Creating and managing contacts
To add a contact:
Go to Contacts Add Contact.
2. Enter the contact's details (name, email, phone number).
(https://storage.crisp.chat/users/helpdesk/website/-/f/2/4/f/f24f524e0b327000/Few readersSection 6: Contact Management
The Contacts section of Growth is designed to help you organize, track, and interact with your clients and prospects efficiently.
I. Access the Contacts Section
Log in to your Growth account : Log in to your account on the Growth platform.
Navigate to the Contacts section : In the main menu, click on "Contacts" to access your full contact list.
(https://storage.crisp.chat/users/helpdesk/website/-/f/2/4/f/f24f524e0b327000/screen-shot-2025-05-09-at-4351q4za4k.pnFew readersSection 5: Calls and Communication
I. Make Calls with Growth
Go to the "Contacts" section.
Click on a contact.
Press the "Phone" icon to initiate a call.
Ensure your phone integration is properly set up in Settings Phone System.
Second OFew readersSection 9: Email & Sms Marketing
I. Creating campaigns
To create a new campaign:
Go to Marketing Campaign Email Campaigns /Workflow Campaigns /Bulk action Campaigns
Choose between an email , workflow or Bulk Action campaign, select your audience, and design your message.
II. Email/SMS templates
Create reusable templates for faster campaigns:
Go to Marketing EmailFew readersSection 16 : Team & Collaboration
I.Adding users and setting permissions
To add a user to your account:
Go to Settings My Staff Add User.
2. Enter the user's details and assign them a role (e.g., Admin, User).
(https://storage.crisp.chat/users/helpdesk/weFew readersSection 17 : Advanced Features
I. Setting up push notifications
To enable push notifications:
Go to Notifications .
2. Then click on "Notifications settings".
3. Enable push notifications for new messages, leads, and updates.
Choose which types of notifiFew readersSection 14 : Website Management
I.Drag and drop website builder
Use the drag-and-drop website builder:
Go to Sites Website New Website.
Choose a template or from blank.
3. Drag and drop elements like text, images, buttons, and forms onto your page.
IIFew readersSection 13 : Payments & Invoicing
The Payments feature in Growth simplifies financial management by allowing you to create invoices, track payments, and integrate payment gateways to facilitate transactions
I. Access the Payments Section
Log in to your Growth account : Log in to your Growth account via the following link: https://app.gohighlevel.com/
Navigate to Payments: In the main menu, click on Payments to access billing and transaction options.
(https://storage.crisp.chFew readersSection 8 : Funnels - Websites - Emailing - Forms
I. Funnel builder basics
Create a sales funnel:
Go to Sites Funnels New Funnel
Drag and drop pages, forms, and elements to design your funnel.
II. Creating Folder in funnels
Go to Funnels.
Click on "Create Folder" and enter a name.
(https://storage.crisp.chat/users/helpdesk/website/-/f/2/4/f/f24f524e0b327000/sFew readersSection 10 : Automation & Workflows
I. Creating workflows
To create a workflow:
Go to Automations Create Workflow.
Choose a trigger, such as a form submission or a new contact being added.
Add actions, such as sending emails, updating CRM fields, or assigning tasks.
Save and activate your workflow.
II. Using pre-built automation templates
To speed up workflow creatiFew readersSection 11 : Lead Management & Sales
I. Tracking leads
Use Forms to Capture Leads
Forms are one of the main ways to capture leads in Growth.
Create a Form:
(https://storage.crisp.chat/users/helpdesk/wFew readersSection 15 : Integrations & Apps
I. Connecting third-party apps (Facebook, Stripe, Gmail, WhatsApp)
Integrate Facebook, Stripe, Gmail, and WhatsApp:
Go to Settings Integrations.
Select the app you want to connect (e.g., Facebook, Stripe).
Follow the steps to authorize the app and connect it to your account.
II. Managing integrations
To manage your app integrations:Few readersSection 12 : Forms & Surveys
I.Creating custom forms
To create custom forms:
From the left sidebar, go to:
Sites Forms Builder (sometimes labeled as Form Builder).
Click on “+ Add Form”.
A blank form canvas will open with a drag-and-drop builder.Few readersSection 18: Setup And Connections
I. Add Company Information in Settings
Go to Settings Business Profile.
Add company name, logo, address, and contact information.
II. Connect Apps like Facebook, Stripe, Gmail, WhatsApp
Navigate to Settings Integrations.
Connect your apps with a few clicks and authentication.
(https://storage.crisp.chat/users/helpdesk/website/Few readers
